This is a review of the Panasonic EP 30003 Real Pro Ultra massage chair. Our system of massage chair review is based on 5 categories. We give each category equal weight of up to 20 points. We add them all up to give a possible score of 100 points. This systematic approach helps guide users by giving apples to apples comparisons of different massage chairs and manufacturers. Let us take an in-depth look at the midrange model EP 30003 Real Pro Ultra by Panasonic. Warranty & Customer Service: After sale support and service is important for your longer term peace of mind. Each manufacturer is different. Panasonic has 3 year parts and 1 year labor. Panasonic has integrated an hour counter mechanism. This hour counter tracks how long the chair is used. Panasonic gives 1,000 hours of warranty coverage with this counter. The warranty coverage ends after 1,000 hours of usage. You may need to consider an extended warranty with this chair to match some of the other chair brands. We rate it a 16 for this category.
Comfort & Ergonomics:
The Real Pro Ultra is well designed with many intuitive placement of controls and general fit of the massage chair. It is comfortable to sit in with the plush back pad. The seat is comfortable and springy. You can sit back and feel comfortable. When you are laid back, you cannot reach the controls. You either have to get up or put the controller by your side to make adjustments. If you are tall, then this chair may be a bit too small. There are no adjustments to accommodate taller users. Our rating in this category is 17.
Ease of Use:
Intuitive and easy to use are some of the hardest elements to get right with today’s electronics. Massage chairs have so many features, that some controllers become an unsightly mess. You have to spend hours over the manual to figure some of them out. This severely detracts from the massage therapy environment. Panasonic has a simple control. They incorporate along the top of the control the automatic massages for one button selection. You can tailor massages fairly easy and the learning of the control is rather fast. We give an 18.
The Real Pro Ultra by Panasonic has an pressure point sensor and the exclusive Junetsu massage therapy. The human body has around 350 pressure points. There are almost 100 for the back, neck and shoulders. The EP 30003 has a body scan to sense these pressure points. It then tailors the shiatsu style massage to the individual user. Panasonic also developed the Junetsu massage therapy into this model. The Junetsu uses firm pressure with a penetrating circular motion for the back. This is a unique massage offered only by Panasonic. We give the EP 30003 an 18 in this category.
The lower body air massage has 14 strategically placed air bags. These air bags cover the calves and feet. It also includes the foot reflexology massage. The really fine kneading is a new feature by Panasonic called Junetsu. This massage penetrates deeply providing effective relief. At the top of the control there are 5 automatic programs which include: Refresh, Shiatsu, Deep, Swedish and Stretch. You can also select from 4 manual massage techniques and choose 4 manual massage courses. Manual controls include tapping, kneading, rolling and combination. This midrange model scores a 19 rating.
The overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point. The warranty is OK. You would hope for better protection from Panasonic, so check out an extended warranty. This is a long term investment for your health. If you are tall, then you may want to try this chair to see how well you fit. If you are looking for a mid range shiatsu massage chair recliner then this could be a good choice for you.